E-wallets are one of the breakthroughs brought forth by the evolution of FinTech, which has
been accentuated by the global outbreak of COVID-19. Therefore, it is critical to comprehend …

This study aims to estimate the factors determining the perceived behavioral Intention to use
the QR code on a smartphone in the commuter line tap-in tap-out ticketing process as an …

The use of social media for young people has encouraged communication and socialization
with other users massively and excessively. Besides, activities by the community of social …

As technology develops, people can do it digitally or online, namely Internet Banking, mobile
banking, or call centers operated directly by artificial intelligence, one of which is Pay later …

The development of social media technology has an impact on the welfare of users but has
side effects on communication and behavior when used excessively. Excessive use of social …

Social media has become a forum for discussion formed with the rapid development of
internet technology. Using the internet makes getting various information according to your …

Although mobile shopping is a new norm after the pandemic, its proliferation is still not very
mature in developing nations. Drawing on the Unified Theory of Acceptance and Use of …

The present study examines the relationship between customer satisfaction and eWOM,
value co-creation, and repurchase intentions. It also tested the moderating effect of …

This research aims to determine the effect of e-satisfaction on e-loyalty through trust in e-
ticketing on Traveloka. The population in this research is Surabaya people who are over 18 …

Guestroom design is essential in any hotel industry that can attract potential new guests.
One of the advantages of a unique and memorable pleasant guestroom design is increasing …