Engaging consumers through artificially intelligent technologies: Systematic review, conceptual model, and further research

LD Hollebeek, C Menidjel, M Sarstedt… - Psychology & …, 2024 - Wiley Online Library
While consumer engagement (CE) in the context of artificially intelligent (AI‐based)
technologies (eg, chatbots, smart products, voice assistants, or autonomous cars) is gaining …

The rise of AI-powered voice assistants: Analyzing their transformative impact on modern customer service paradigms and consumer expectations

FABM Roslan, NB Ahmad - Quarterly Journal of Emerging Technologies …, 2023 - vectoral.org
In recent years, the ascendance of AI-powered voice assistants has reshaped the contours
of customer service and reset consumer expectations. This research explores these …

Analytical modeling of perceived authenticity in AI assistants: application of PLS-predict algorithm and importance-performance map analysis

P Pandey, AK Rai - South Asian Journal of Business Studies, 2024 - emerald.com
Purpose The present study aimed to explore the consequences of perceived authenticity in
artificial intelligence (AI) assistants and develop a serial-mediation architecture specifying …

AI-powered voice assistants: developing a framework for building consumer trust and fostering brand loyalty

V Rawool, P Foroudi, M Palazzo - Electronic Commerce Research, 2024 - Springer
This paper explores the role of artificial intelligence (AI)-powered voice assistants (VAs) in
the context of online shopping, with a specific focus on Indian consumers. Through a …

Consumers' promotion focus mitigates the negative effects of chatbots on purchase likelihood

H Khan, P Sararueangpong… - Journal of Consumer …, 2024 - Wiley Online Library
Marketers and consumers are adopting chatbots widely. However, the benefits of this
technology remain unclear due to a lack of understanding about individual differences in …

Sipping a sustainable life: Exploring drivers and barriers in consumer attitudes toward non or low alcoholic spirits

AR Pagès, BD Zaragoza, MP López - Appetite, 2024 - Elsevier
Alcohol consumption continues to be prevalent and is on the rise in many countries, posing
a grave risk for the health and wellbeing of millions and creating a strain on health services …

Freedom from interference: Decisional privacy as a dimension of consumer privacy online

LV Bjørlo - AMS Review, 2024 - Springer
The introduction of AI-based technologies has dramatically altered the premises for
consumer privacy, enabling the unprecedented manipulation of consumers' decision …

Hybridization of metaheuristics and NLP approach to examine public opinion towards virtual voice assistants

SJI Sam, K Mohamed Jasim - Annals of Operations Research, 2024 - Springer
Virtual voice assistants have become ubiquitous in our modern lives and continue to evolve.
With the proliferation of virtual assistants such as Alexa, Cortana, and Siri in households, it is …

Role of Emotional Experience in AI Voice Assistant User Experience in Voice Shopping

X Wang, Y Liu, S Wuji, R Luo - International Conference on Information, 2024 - Springer
With the rapid advancement of artificial intelligence and natural language processing
technologies, AI voice assistants are gaining attention for their potential to enable voice …

THE TRANSITION TO ELECTRIC VEHICLES FOR THE SUSTAINABLE FUTURE OF THE JAKARTA METROPOLITAN AREA

M Alfarizi, RK Sari, R Arifian - Jurnal …, 2024 - ejournal.bappeda.bantenprov.go.id
Global population growth and improved transportation The Jakarta metropolitan area
contributes significantly to greenhouse gas emissions. The DKI Jakarta Provincial …