This article provides a systematic review of existing research related to the implementation
of IT Service Management (ITSM) and the Information Technology Infrastructure Library …

Previous research has proposed different types for and contingency factors affecting
information technology governance. Yet, in spite of this valuable work, it is still unclear …

This paper produces a comprehensive literature review to evaluate the impact of technology
development with IT governance mechanism for enhancing academic performance. This …

This study aims to examine the perception of government employees about the association
of the culture of compliance in information technology (IT) on the service quality …

IT governance is one of these concepts that suddenly emerged and became an important
issue in the information technology area. Many organisations started with the …

IT Governance and Its Mechanisms Page 1 Information Systems Control Journal , Volume 1,
2004 Copyright © 2004 Information Systems Audit and Control Association. All rights …

The importance of business processes and the centrality of IT to contemporary
organizations' performance calls for a specific focus on business process management and …

This paper describes the first phase of an ongoing program of research into theory and
practice of IT governance. It conceptually explores existing IT governance literature and …

For many organizations, Information Technology (IT) enabled business initiatives and IT
infrastructure constitute major investments that, if not managed properly, may impair rather …

Effective IT governance will ensure alignment between IT and business goals. Organizations
with ineffective IT governance will suffer due to poor performance of IT resources such as …