The recent surge in AI technologies, like ChatGPT, has sparked significant interest in their
potential to revolutionize various industries, with the travel and tourism sector at the forefront …

Today, most retail profits are driven by customers' habitual buying behaviour. However,
there is a lack of comprehensive theoretical understanding regarding how omnichannel …

Unlike adoption intention, the post-adoption intention of mobile banking (m-banking)
services has not been extensively investigated. Most extant studies predicted usage …

The rapid growth of online food delivery (OFD) services presents new opportunities and
challenges for OFD stakeholders, emphasizing the strategic importance of retaining …

This paper determines the antecedents of trust (ie, perceived ease of use [PEoU], privacy
concerns [PC], perceived security [PS], product variety [PV], and on-time delivery [OD]) and …

At a time when the population is aging and the digital divide among older adults is becoming
increasingly prominent, the research on the smartphone use behavior of the older adult in …

Purpose Digital voice assistants (DVAs) are revolutionising consumers' interactions with
technology and businesses. Whilst research on the adoption of these devices is rapidly …

A blindbox is a product design that incorporates uncertainty; a customer who purchases a
blindbox receives a random product from a product series. The recent popularity of blindbox …

In the current severe aging of the population, the problem of" digital divide" of the elderly has
become increasingly prominent, and the elderly market represents a vast demographic that …

Purpose Acknowledging previous scholarly focus on functional attributes in understanding
technology acceptance behaviour, the current study aims to offer a novel perspective by …