Artificial intelligence in customer relationship management: literature review and future
research directions | Emerald Insight Books and journals Case studies Expert Briefings Open …

Floods are a devastating natural calamity that may seriously harm both infrastructure and
people. Accurate flood forecasts and control are essential to lessen these effects and …

The data-centric revolution generally celebrates the proliferation of business analytics and
AI in exploiting firm's potential and success. However, there is a lack of research on how the …

Business intelligence helps gather essential information from a wide variety of unstructured
data and convert them into actionable information that allows firms to make informed policy …

Existing literature on the Industry 4.0 concept does not empirically verify if, how, and for
which types of firms, a greater openness to enabling technologies of Industry 4.0 provides …

Although scholars in management recognize the value of harnessing big data to
understand, predict and respond to future events, there remains little or very limited overview …

The use of big data has garnered increasing importance in academic research and
managerial practice thanks to the benefits it can produce in terms of innovation. However …

With big data analytics growing rapidly in popularity, academics and practitioners have been
considering the means through which they can incorporate the shifts these technologies …

Big data analytics has been successfully used for various business functions, such as
accounting, marketing, supply chain, and operations. Currently, along with the recent …

Although big data analytics have been claimed to revolutionize the way firms operate and do
business, there is a striking lack of knowledge about how organizations should adopt and …