Steps towards an ecology of infrastructure: complex problems in design and access for large-scale collaborative systems

SL Star, K Ruhleder - Proceedings of the 1994 ACM conference on …, 1994 - dl.acm.org
This paper analyzes the initial phases of a large-scale custom software effort, the Worm
Community System (WCS), a collaborative system designed for a geographically dispersed …

Moving out from the control room: ethnography in system design

J Hughes, V King, T Rodden, H Andersen - Proceedings of the 1994 …, 1994 - dl.acm.org
Ethnography has gained considerable prominence as a technique for informing CSCW
systems development of the nature of work. Experiences of ethnography reported to date …

Representations and requirements: The value of ethnography in system design

RJ Anderson - Human-computer interaction, 1994 - Taylor & Francis
For a number of reasons, systems designers have recently shown considerable interest in
ethnography. For the most part, this has been used as a method for the specification of end …

Exploratory sequential data analysis: Foundations

PM Sanderson, C Fisher - Human–Computer Interaction, 1994 - Taylor & Francis
Human-computer interaction (HCI) investigators must consider the sequential nature of
interaction and must often weigh behavioral, cognitive, and social factors when studying and …

The work to make a network work: studying CSCW in action

J Bowers - Proceedings of the 1994 ACM conference on …, 1994 - dl.acm.org
This paper reports on a field study of the procurement, implementation and use of a local
area network devoted to running CSCW-related applications in an organization within the …

The limits of ethnography: combining social sciences for CSCW

D Shapiro - Proceedings of the 1994 ACM conference on …, 1994 - dl.acm.org
This paper addresses some of the divergences between social sciences, and proposes the
development of hybrid forms of participation in CSCW. It offers a critique of the theoretical …

Cooperative work and its articulation: requirements for computer support

K Schmidt - Le travail humain, 1994 - JSTOR
Le nouveau domaine de recherche interdisciplinaire et de diveloppement appele
«Computer-Supported Cooperative Work»(cscw) représente un apport fondamental pour …

Managing mutual awareness in collaborative virtual environments

S Benford, J Bowers, LE Fahlén… - Virtual Reality Software …, 1994 - World Scientific
This paper introduces a spatial model of interaction which aims to support groups of people
in using their natural communication skills in distributed virtual environments. First, we …

Supporting cooperative work in virtual environments

S Benford, J Bowers, LE Fahlen, J Mariani… - The Computer …, 1994 - academic.oup.com
This paper explores the use of multi-actor virtual reality systems to support communication
and cooperation between groups of people. In particular, it introduces a spatial model of …

Situated evaluation for cooperative systems

M Twidale, D Randall, R Bentley - … of the 1994 ACM conference on …, 1994 - dl.acm.org
This paper discusses an evaluation of the MEAD prototype, a multi-user interface generator
tool particularly for use in the context of Air Traffic Control (ATC). The procedures we …