The simultaneous evolution of personal computing tools and networks has focused attention
on the notion of harnessing computer technology to assist in human collaboration on group …

The requirements engineering phase of software development projects is characterized by
the intensity and importance of communication activities. During this phase, the various …

Requirements definition is a critical activity within information systems development. It
involves many stakeholder groups: managers, various end-users and different systems …

Working in and designing for other cultures con lead to communication breakdowns. The
author explores how this happens and suggests ways that we con use potentially …

Publisher Summary This chapter provides a perspective on design that emphasizes the
iterative nature of design and discusses the role that evaluation through use can play in this …

The psychology of computer users is by no means fully understood. Hence there are many
uncertainties in software design, and especially interface design. Many software products …

This paper provides an assessment and a critique of various concepts and practices
concerning the requirements engineering (RE) process in systems development. The paper …