Earlier chapters have introduced the notion of “wicked problems” and the Issue Based
Information System (IBIS) framework (Buckingham Shum, Chapter 1, van Bruggen Chapter …

Work centered design of classification schemes is an emerging area of research which
poses particular challenges to domain analysis and scheme construction. A key challenge in …

In order to understand organizational memory, it is important to understand how things
become adopted as memory resources in organizations. In this paper, we describe the …

In this chapter we present an instance of how organisational knowledge is constructed,
collected and used in the setting of a large hospital trust in the North of England. Our main …

Pushed by the connectivity of the Internet, the emerging power of the World Wide Web, and
the prevailing nature of “virtual” organizations, ie, locally distributed teams that collaborate …

Hypertext's non-linearity has critical implications for scholarly discourse and argumentation,
where it is commonly considered important to control the reader's exposure to the line of …

Distance Education (DE) in the Internet age is rapidly moving from experimental small-scale
projects to large-scale educational programs. This transition is likely to forward new sets of …

Articulating Resources: The Impact of Electronic Health Records on Cross-Professional
Healthcare Work Page 1 Articulating Resources: The Impact of Electronic Health Records on …

This paper describes a coordination model for collaborative work. The model called
“Coordinated Work Environment”, utilizes an assembly of several organization units with …

Este relatório, na forma de um manual de uso do Sistema de Reserva de Salas, apresenta
os principais recursos funcionais desenvolvidos no referido sistema de informação na Web …