Automation does not mean humans are replaced; quite the opposite. Increasingly, humans
are asked to interact with automation in complex and typically large-scale systems, including …

Trust is a key concept in business, particularly in electronic commerce (e‐commerce). In
order to understand online trust, onemust first study trust research conducted in the offline …

The present study examined age differences in trust and reliance of an automated decision
aid. In Experiment 1, older and younger participants performed a simple mathematical task …

Arguments for the importance of contextual factors in understanding human performance
have been made extremely persuasively in the context of the process control industries. This …

Forward collision warning systems (FCWS) have been developed to reduce collision
accidents caused by driver inattention. The timing of the alarm is a crucial factor in the …

The decentralized control of supply chains enables them to adapt to unforeseen
circumstances. However, local decisions can lead to suboptimal outcomes at the global …

Alerting systems are a prevalent part of modern cockpits, involved in a wide range of piloting
tasks. This increasing prevalence corresponds with the increasing capability of modern …

Opperman (1984) distinguishes between “adaptive” and “adaptable” systems. In either case,
flexibility exists within the system to adapt to changing circumstances, but his distinction …

Although precise definitions and models of human error in medicine remain elusive, there is
little doubt that adverse events, sometimes involving human error, threaten patient safety …

In this paper, we begin by discussing a definition of trust and settle on one provided by Lee
and See (2004). This definition emphasizes the nature of trust as an attitude toward the …