This paper extends Ajzen's (1991) theory of planned behavior (TPB) to explain and predict
the process of e-commerce adoption by consumers. The process is captured through two …

This study investigates website quality factors, their relative importance in selecting the most
preferred website, and the relationship between website preference and financial …

Although its popularity is widespread, the Web is well known for one particular drawback: its
frequent delay when moving from one page to another. This experimental study examined …

Electronic commerce and online shopping continue to grow as consumers' channel of
choice for products and services. Yet, persistent issues of security, availability, and …

This manuscript is conceptually based in the areas of e‐consumer behaviour and e‐services
marketing. Specifically, it examines the phenomenon of waiting in terms of the role it plays in …

One of the heavily discussed design questions for low latency anonymity systems is:“How
much additional anonymity will the system provide by adding a certain amount of delay?” …

The global wave of ICT development has become a strong driving force in almost every
aspect of human endeavor. Electronic commerce (e-commerce) is fast gaining a prominent …

It is widely recognised that many corporation are now using Web sites and the Internet in
their efforts to satisfy customers. The fact that the Web site features are capable of …

Delays are among the most frequently cited complaints of Web users. Long delays often
cause users to abandon their searches, but do tolerable delays affect information search …