Think-aloud testing is a widely employed usability evaluation method, yet its use in practice
is rarely studied. We report an explorative study of 14 think-aloud sessions, the audio …

The usability concept has now received such a wide recognition in information technology
(IT) development that working with usability can be regarded as a profession in its own right …

This paper reports on an evaluation of the usability designer role as applied in two Swedish
systems development organisations. The role was initially defined by us, but evolved in …

The aim of this article is to improve our understanding of user-centered design (UCD)
adoption and provide accordingly useful advice to the UCD community. UCD adoption was …

In this paper we present a system designer perspective on advantages, limitations and
applicability of role play as a system development method. The empirical material is …

Existing defect classification schemes are mainly used to characterize software defects. A
few of them are specifically applicable to usability problems, but they have not been …

As an HCI practitioner, it would be of great value to know which methods other HCI
practitioners find most useful in different project phases. Also it would be interesting to know …

In trying to understand the problem of poor usability in computer-supported work, this article
looks at management and their perspective on usability in a public authority. What are their …

The goal of this study is to identify issues and actors with a relation to usability in the product
development of consumer electronics. Literature regarding the practice of usability has been …

How do individual HCI-practitioners evaluate their own work practice? And how would they
like to evaluate it? Answers to these questions will give new knowledge on the state-of-the …