Ethnography is a research methodology developed originally in the field of anthropology
which is now utilized in a range of work (in, for example, anthropology, sociology …

Recent world-wide crisis events have drawn new attention to the role information
communication technology (ICT) can play in warning and response activities. Drawing on …

Fieldwork for Design looks at why ethnographic approaches have been turned to in the
design of computing devices for the workplace, for the home and elsewhere. It presents a …

In April 1991 BusinessWeek ran a cover story entitled," I Can't Work This?#!!@ Thing," about
the difficulties many people have with consumer products, such as cell phones and VCRs …

How should Ubicomp technologies be evaluated? While lab studies are good at sensing
aspects of human behavior and revealing usability problems, they are poor at capturing …

This paper seeks to develop a better understanding of the contribution of materiality for
creativity in collaborative settings, exploring the ways in which it provides resources for …

This paper presents descriptive accounts of time-critical organizing in the domain of
emergency response. Patterns of mobile phone interaction in such work is analyzed …

There is strong pressure to achieve greater uniformity, standardization and application of
best practices in the service professions, a sector that is growing in presence and …

This article describes field trials of 3 electronic furniture prototypes designed to encourage
ludic engagement in the home. The Drift Table shows slowly scrolling aerial photography …

Through this article, we highlight that there are discernibly different patterns among
conceptualizations of information, technology, and people across information systems and …