In this article, we examine the containment of clutter in family homes and, from this, outline
considerations for design. Selected materials from an ethnographically informed study of …

This paper reports the results of an international web-based survey on the use of field
studies in the design and evaluation of interactive systems, which was conducted between …

Background Human-centered design can be approached with a wide range of methods,
from traditional consumer research approaches to emerging exploratory methods (eg …

This thesis explains grassroots implementations of decision support systems by project
teams-implementations driven by the members of a project team working at the operational …

We are starting to see walk-up kiosks and self-service machines everywhere in the public
space. Indeed, it seems to be increasingly prevalent that service providers offer …

This discussion paper highlights how two apparently contrasting professions-an oil and gas
refinery operator and a hospital nurse-share similar properties in how they collaborate …

Usability and now UX specialists aren't in charge and shouldn't be. Design strategists should
lead project teams to focus on a common purpose rather than squabble over competing …

Multidisciplinary medical team meetings (MDTM) s are collaborative fora where healthcare
spe-cialists come together to discuss patient cases, establish a definitive diagnosis and …

Understanding and characterizing the nature of indoor mobility is an essential requirement
for developing proper mobile technologies. Yet, a detailed study of indoor mobility in real …

Ethnography has gained wide acceptance in the industrial design profession and curriculum
as a means of understanding the user. However, there is considerable confusion about the …