Globalisation, together with the development of information technology/information systems
(IT/IS), have had a tremendous impact on the way organisations function. These …

The knowledge-based economy, along with the impact of the information and
communication technologies (ICT) in management of the organizations, presents a growing …

Flexibility and the speed to respond to market changes and the ability to innovate in process
and product are the main prerequisites for an organisation to survive in changing business …

Efforts to improve governance and government functions through the use of information
technology continue to draw considerable parts of the budgets of government agencies. To …

Companies engage in IT-projects in order to gain some benefits; however they complain that
those benefits are difficult to achieve. On the basis of a survey in the Swiss financial industry …

An overview of the array of information systems (IS) tools, techniques and strategies that can
be used by managers and decision-makers for making investment decisions has been …

In dynamic and globalized business environment the only certain source of lasting
competitive advantage of companies is knowledge. By maintaining and acquiring relevant …

IS adoption and evaluation remains a problematic area in theory and practice, and this is
particularly the case for SMEs. The prior literature on IT/IS adoption and evaluation has …

Face aux crises sanitaires ayant secoué le secteur agroalimentaire ces dernières années
telles que la maladie de la vache folle, les exigences législatives et normatives en matière …

Customer relationship management (CRM) is a comprehensive business and marketing
strategy that integrates technology, process and business activities around the customer …