In this book, Richard Harper uses the International Monetary Fund as a case study to show
how thinking differently about IT systems can dramatically improve the manageability and …

Managing international teams with geographically distributed participants is a complex task.
The risk of communication breakdowns increases due to cultural and organizational …

In recent years, academic and professional researchers and designers working in the field of
Human-Computer Interaction (HCI) have looked to ethnography to provide a perspective on …

Testing is a key part of any systems engineering project. There is an extensive literature on
testing, but very little that focuses on how testing is carried out in real-world circumstances …

In this paper, we propose an approach to balance the legitimate and yet conflicting
perspectives between standardization and reconfiguration embedded within hospital …

Der Gegenstand des neuen Fachgebiets wird in der Öffentlichkeit, zum Teil auch in den
technischen Wissenschaften, häufig nur partiell wahrgenommen. Oft wird angenommen, die …

Using observational data from a longitudinal real-time field study, we contribute theoretically,
empirically, and methodologically to the role of routines in new product design and …

Objectives: To assess the impact of a CPOE system on medication-related communication of
nurses and physicians. Methods: In six internal medicine wards of an academic medical …

The aim of this paper is to contribute to strategies applicable to vendors who want to move
their locally designed and highly integrated systems to a larger market. A further aim is to …

A recently developed decision support tool provides a common information space to share
information directly across numerous air traffic control facilities. This tool is unusual in that its …