The natural history of recovery for the healthcare provider “second victim” after adverse patient events

SD Scott, LE Hirschinger, KR Cox… - BMJ Quality & …, 2009 - qualitysafety.bmj.com
Background: When patients experience unexpected events, some health professionals
become “second victims”. These care givers feel as though they have failed the patient …

A 62-year-old woman with skin cancer who experienced wrong-site surgery: review of medical error

TH Gallagher - Jama, 2009 - jamanetwork.com
After a life-threatening complication of an injection for neck pain several years ago, Ms W
experienced a wrong-site surgery to remove a squamous cell lesion from her nose, followed …

Improving work environments in health care: test of a theoretical framework

C Rathert, G Ishqaidef, DR May - Health care management review, 2009 - journals.lww.com
Background: In light of high levels of staff turnover and variability in the quality of health care,
much attention is currently being paid to the health care work environment and how it …

Physician challenges in communicating bad news

JT Ptacek, EG McIntosh - Journal of behavioral medicine, 2009 - Springer
Communicating bad news is never easy and for physicians these interactions may be a
significant source of stress. To examine the characteristics that make delivering of bad news …

Disclosing errors to patients: perspectives of registered nurses

SE Shannon, MB Foglia, M Hardy… - The Joint Commission …, 2009 - Elsevier
Article-at-a-Glance Background Disclosure of medical errors has been conceptualized as
occurring primarily in the physician-patient dyad. Yet, health care is delivered by …

Care for the caregiver: benefits of expressive writing for nurses in the United States

JD Sexton, JW Pennebaker… - Progress in Palliative …, 2009 - Taylor & Francis
This paper introduces expressive writing as a new tool to build psychological resilience in
nurses by helping them to reduce the negative impact of the primary sources of stress in …

A survey of complaints against physicians reviewed at Kermanshah Medical Council 2001-2005

S Siabani, AA Alipour, H Siabani, M Rezaei… - … University of Medical …, 2009 - brieflands.com
: Background: Medical complaints affect a large number of the physicians. Apart from them
being a waste of time, money and energy, lawsuits can be source of great stress for the …

A measure of daily distress in practising medicine

R Lepnurm, WS Lockhart… - The Canadian Journal of …, 2009 - journals.sagepub.com
Objective: Existing measures of stress either focus on burnout or frustration and fatigue
factors, often referred to as job strain. The objectives of this study were to: establish a …

Mandatory reporting of medical errors: crafting policy and integrating it into practice

WO Howie - The Journal for Nurse Practitioners, 2009 - Elsevier
Estimations of preventable adverse events as a result of medical errors range from at least
44,000 to as many as 98,000 American deaths annually. Further, according to the National …

One system's journey in creating a disclosure and apology program

RR Peto, LM Tenerowicz, EM Benjamin… - The Joint Commission …, 2009 - Elsevier
Article-at-a-Glance Background Patients experience adverse events more frequently than
the public appreciates. A number of health systems have led the movement toward open …