Call centers with image or video based priority

S Shaffer, L Patel, M Jain, S Kumar - US Patent 7,792,277, 2010 - Google Patents
The present invention provides apparatus and methods for utilizing the camera or video
capability of particular commu nication devices, such as cellphones, to enhance handling of …

Method for establishing voice communications using a mobile handset

L Schessel, S Hague, PN Booth, JK Walker - US Patent 7,711,370, 2010 - Google Patents
BACKGROUND IP telephony services have become Widely available through personal
computers and specially developed IP tele phony devices. Moreover, personal computers …

Dedicated device for automatically accessing wireless internet network and supplying wireless packet data-based indoor-capable GPS locations

HK Lee - US Patent 7,835,342, 2010 - Google Patents
AUTOMATICALLY ACCESSING WIRELESS 6,343,317 B1 1/2002 Glorikian INTERNET
NETWORKAND SUPPLYING 6,510,381 B2 1/2003 Grounds et al. WIRELESS …