Power distance has been constructed mostly as a concept highly negative for organizational
progress, participation and empowerment of employees and overall organizational health …

During the last two decades, the level of total quality management (TQM) awareness has
considerably increased in the service industries. With the ever-increasing customer demand …

Total quality management (TQM) has become a leading strategy for improving
organisational performance and business results. Yet many organisations that try to …

Purpose–The purpose of this study is to investigate the underlying characteristics that
influence quality management implementation at manufacturing companies operating in …

TQM is a set of management practices throughout the organisation, geared to ensure the
organisation consistently meets or exceeds customer requirements. This research tries to …

An increased demand of quality in the construction industry has been a major cause of
finding new systems and developing frameworks that are fit for purpose. Construction …

6-S (5-S and sixth 'S'as Safety) is considered as foundation of all the improvement activities
like TQM, TPM, Lean, etc. Implementation of 6-S principles helps everyone in the …

Methods: This is a cross-sectional and analytical study which 400 students of Arak university
of medical sciences was attended. Data were collected by using of service quality instrument …

La gestión de la calidad total es un concepto que promueve la mejora en el desempeño
operacional de las organizaciones, a través del uso de las prácticas de la calidad total. Los …

Background Business Excellence Model (BEM) is a management tool which is used by
managers to assess their enterprises and to perform the organizational change to purse …