Too good to be bad: Favorable product expectations boost subjective usability ratings

E Raita, A Oulasvirta - Interacting with Computers, 2011 - academic.oup.com
In an experiment conducted to study the effects of product expectations on subjective
usability ratings, participants (N= 36) read a positive or a negative product review for a novel …

Templates for cross-cultural and culturally specific usability testing: Results from field studies and ethnographic interviewing in three countries

T Clemmensen - Intl. Journal of Human–Computer Interaction, 2011 - Taylor & Francis
The cultural diversity of users of technology challenges our methods for usability testing.
This article suggests templates for cross-culturally and culturally specific usability testing …

Integrating human-centered design into software development: An action research study in the automation industry

K Viikki, J Palviainen - 2011 37th EUROMICRO Conference on …, 2011 - ieeexplore.ieee.org
Many companies struggle with problems caused by bad usability of their products although
they have invested in human-centered design (HCD). Their processes may still lack a …

Oscillating between extremes: A framework for mapping differing views on user experience

L Gegner, M Runonen, T Keinonen - Proceedings of the 2011 …, 2011 - dl.acm.org
As User eXperience (UX) has grown to be a very popular term widely used by practitioners
and academics alike in the field of human-computer interaction (HCI), it has also diverged in …

[PDF][PDF] UX modeler: a persona-based tool for capturing and modeling user experience in service design

D Wolff, A Seffah - IFIP WG 13.2 Workshop at …, 2011 - wwwswt.informatik.uni-rostock.de
In software/service systems design and engineering, knowing the users and
quantifying/modeling their needs is essential to give them the best possible user experience …

[PDF][PDF] Improving usability outcomes in IS projects: the views of usability practitioners

V Bruno - School of Business Information Technology and …, 2011 - core.ac.uk
What are the key aspects to achieving acceptable usability outcomes for information systems
being developed? The changing technologies and increased usage across the general …

[PDF][PDF] Training software development practitioners in usability evaluations: an exploratory study of cross pollination

A Bruun, J Stage - Proc. PUX, 2011 - researchgate.net
Successful integration of usability evaluation into software development processes requires
software companies to employ personnel that possess skills within both usability and …

Understanding industrial user experience: an excerpt from 1st International Workshop on Industrial User Experience (WIndUX 2011)

MJ Rissanen, K Rönkkö, S Tripathi - … of the 3rd Indian Conference on …, 2011 - dl.acm.org
This paper describes background, problem statement, discussion and results of the 1st
International Workshop on Industrial User Experience organized in conjunction with …

Using Google analytics, card sorting and search statistics for getting insights about metu website's new design: a case study

M Dalcı - 2011 - open.metu.edu.tr
websites are one of the most popular and quickest way for communicating with users and
providing information. Measuring the effectiveness of website, availability of information on …

[PDF][PDF] User Centered Design methods used by graduated students from Reykjavik University

HS Magnúsdóttir - 2011 - Citeseer
This report describes and discusses the results of an online survey regarding User Centered
Design methods, conducted in March 2011. The purpose of this study is to examine how …