[HTML][HTML] Utilization of Fuzzy Delphi Analytical Hierarchy Process (FDAHP) and Hierarchical Cluster Analysis (HCA) in RFM Model for Measurement the Customer, Life …

A Kafashpour, A Alizadeh Zoeram - New Marketing Research Journal, 2012 - nmrj.ui.ac.ir
Nowadays, with entrance of customer relationship management (CRM) in new fields,
Identifying the various customers features and optimum allocating of resources to them …

[PDF][PDF] Developing a customer relationship management model for better health examination service

JJ Lyu, HL Chao, CW Chen, LY Huang - Nang Yan Business Journal, 2012 - ny.edu.hk
People emphasize on their own health and wish to know more about their conditions.
Chronic diseases now take up to 50 percent of top 10 causes of death. As a result, the health …

[PDF][PDF] Kata Pengantar

D Isi - Database, 2012 - academia.edu
Perkembangan teknologi informasi komunikasi (TIK) sangat pesat telah merambah setiap
lapisan masyarakat. Berbagai infrastruktur dan aplikasi TIK dikembangkan dan …

[引用][C] Identification & prioritization of the affecting factors on CRM implementation in edible oil industry

N Mohebbi, MA Hoseini, MR Esfidani - Journal of Basic and Applied Scientific …, 2012