Ethnography is now a fundamental feature of design practice, taught in universities
worldwide and practiced widely in commerce. Despite its rise to prominence a great many …

The demand and opportunity for cross-cultural technology design is rapidly rising due to
globalization. However, all too often resulting technologies are technically usable, yet …

Improvisation is necessary when planned decision-making as the main managerial activity
does not fit the conditions the practice provides. In these cases, information technology …

A strong sense of 'the social'underscores the study of design. This can be traced through
seminal texts including Bucciarelli's study of engineers at work (1994), in recognising …

With the increase of globalization of business and industry, IT products and services are
often produced and marketed across geographical cultural boundaries without adequate …

Technology has the potential to transform our home life, but only if it addresses the needs of
its users. Understanding and modelling social needs is a challenge. For example, how do …

Indoor navigation plays a central role for the safety of firefighters. The circumstances in
which a firefighting intervention occurs represent a rather complex challenge for the design …

The aim of the paper is to discuss the rising potential of social software to increase the
knowledge management capabilities of virtual product development teams. It presents six …

This paper reports on a classical, face-to-face ethnographical study of YouTube use and
social sharing practices by 32 older people (65–90). The study was conducted in a computer …

Coping with the increased levels of geographic and temporal distribution of work and the
near ubiquitous accessibility of information fostered by today's networking technologies has …