The article discusses the use of Delphi-based scenarios for the development of business
model innovations in emerging markets. Motivated by insights from information processing …

This paper proposes a database–centred approach to the systematic development of new
mobile service concepts. Keyword vectors are first constructed by applying text mining to the …

Using the strategic orientation concept of Miles and Snow, the present study aims to test if
differences in levels of new service development (NSD) competence exist between …

Various service supply chain strategies may provide firms with competitive advantage,
providing appropriate pathways between different configurations are identified. Using a case …

1.1. Background New service development (NSD) can be defined as the overall process of
developing new service offerings, which spans various stages, from idea generation to …

The importance of social responsibility in the corporate world is enhanced by its linkage with
other variables of a strategic nature in the firm's activity (the competitive success the …