Ethnography as a resource for design has been a topic of debate within Participatory Design
since the late 1980s when a group of anthropologically trained social scientists began …

Collaborative virtual environments are multi-user virtual realities which actively support
communication and co-operation. This book addresses the theory, design, realisation and …

This paper examines environmentally occasioned noticings in social interaction in cars,
between the driver and the passenger (s), as they occur as part of the overall mobile driving …

Financial organizations, like many others, are undergoing radical change. This is affecting
both their organizational processes and the technology that supports those processes. This …

Computer supported work is increasingly being done out of the traditional office
environment, for example whilst travelling or at home and there is a growing need to support …

O'Reilly stated in 1995 (in Madden et al. 2007, p. 1) that 'I see one important future thread in
the www having nothing to do with marketing, selling, or other commercial activities, but just …

Sogar der Fußboden musste aus Blech sein, damit man beim Übergang von den normalen
Büroräumen zum Onshore Operations Centre sofort spürt, dass man sich eigentlich» …

We have developed the Artifact Map as a tool for context analysis. In a first step, this tool
supports and structures the early process of," hunting for stories" by collecting, describing …

Ethnographic approaches associated with social and cultural anthropology are common
currency in systems design. They are employed widely in academic and industrial reasearch …

The chapter reviews the main stages of the collaboration between ethnographers and
information system designers, highlighting the reasons and motives for their mutual …