There is a rapidly-growing commercial awareness of the need for evaluation in CSCW as
major producers push to get cooperative technology taken up in commercial organisations …

We discuss the part of the requirement specification process which is located between the
textual requirements definition and the semi-formal diagrams of the requirements …

This paper investigates workarounds occurring while pharmacists use an electronic
prescription (ePrescription) application. ePrescription enables physicians to send …

A challenge when groups from different disciplines work together in implementing health
information technology (HIT) in a health-care context is that words often have different …

You might expect that a person invited to contribute a foreword to a book on the 1 subject of
professionalism would himself be a professional of exemplary standing. I am gladdened by …

This chapter addresses the general problem of how to design and deploy effective
computational tools that support actors of an organization domain in making sense of the …

This paper aims to contribute to the on‑going discourse on how to design and introduce
governance technology for highly reliable professional work within healthcare. With this aim …

The idea of cross-boundary clinical decision support has the potential to transform the
design of future work environments for e-health through a connected healthcare system that …

This paper argues that traditional and mainstream mythologies, which have been continually
told within the Information Technology domain among designers and advocators of …

While interactive voice response (IVR) systems employing touch tone interface (TTI) are
popularly used these days, they are generally known for their inconvenience. This is not only …