This study explores how customer relationship management (CRM) systems support
customer knowledge creation processes [48], including socialization, externalization …

Purpose–The purpose of this paper is to examine whether there is a tendency towards
appropriation or participation of the individual in the literature of knowledge management …

This paper reviews the current knowledge management (KM) practices to examine the
attention (or lack thereof) paid to the individual in managing knowledge in organisations. It …

Universities have long been accepted as major social and cultural institutions. They have
been taken those responsibilities for centuries by doing research, teaching, learning and …

If today's organizations are not able to adopt themselves with environmental changes, they
will lose the competition. In such a condition, organizations are in need of leaders who are …

Knowledge management (KM) is receiving increasing attention in the human services such
as social work. Social service organizations have started to use information and …

Purpose–This theoretical paper aims to develop a model of how best to facilitate projects
knowledge sharing within architectural firms to learn from lessons and improve the firm …

La gestión del conocimiento busca hacer con que la organización actúe de la forma más
inteligente posible para asegurar su viabilidad y éxito, además de sacar el máximo de sus …

Abstract Knowledge management (KM) has evolved as a significant process for managing
and exploiting organisational knowledge. However, the literature relating to KM in nonprofit …

Special care should be taken to verify the integrity and to ensure that sensitive data is
adequately protected. One of the key activities for data loss prevention is anaudit. And in …