Smartphones in tourism and hospitality marketing: A literature review

HH Kim, R Law - Journal of Travel & Tourism Marketing, 2015 - Taylor & Francis
Smartphones are a growing marketing platform whose increasing popularity affects tourism
by helping tourists communicate and share information while traveling. Considering the …

An integrative model of consumers' intentions to purchase travel online

S Amaro, P Duarte - Tourism management, 2015 - Elsevier
Grounded in the Theory of Reasoned Action, the Theory of Planned Behaviour, the
Technology Acceptance Model and on the Innovation Diffusions Theory, this study proposes …

Development of social media strategies in tourism destination

A Kiráľová, A Pavlíčeka - Procedia-Social and Behavioral Sciences, 2015 - Elsevier
Social media play a significant role both on the demand and on the supply side of tourism
allowing destinations to interact directly with visitors via various internet platforms and …

A multidimensional analysis of the information sources construct and its relevance for destination image formation

I Llodrà-Riera, MP Martínez-Ruiz, AI Jiménez-Zarco… - Tourism …, 2015 - Elsevier
The images of a tourist destination often depend on information and contents generated by
travelers, suppliers, and residents. This article analyzes the weight that different information …

Typologies and touchpoints: designing multi-channel digital strategies

K Straker, C Wrigley, M Rosemann - Journal of Research in …, 2015 - emerald.com
Purpose–This study aims to gain a clearer understanding of digital channel design. The
emergence of new technologies has revolutionised the way companies interact and engage …

[PDF][PDF] The effects of social media on tourism marketing: a study among university students

GG Sahin, G Sengün - Management and Administrative Sciences …, 2015 - academia.edu
Due to increasing popularity of internet applications, many tourism organizations such as
hotels, airline companies and travel agencies have started using internet as one of their …

ICT adoption in hotels and electronic word-of-mouth

BM Velázquez, MF Blasco, I Gil Saura - … Revista Latinoamericana de …, 2015 - emerald.com
Purpose The purpose of this paper is to investigate how information and communication
technology (ICT) adoption in hotels contributes to satisfaction and loyalty from the consumer …

[PDF][PDF] The effects of the use of ICT by tourism enterprises

M Januszewska, D Jaremen… - Zeszyty Naukowe …, 2015 - wnus.usz.edu.pl
Nowadays tourism economy is driven by information technology (IT) and
telecommunications. All tourism oriented companies, such as tour operators, travel …

The impact of social capital on tourism technology adoption for destination marketing

BC Lee - Current Issues in tourism, 2015 - Taylor & Francis
The purpose of the present study is to examine the impact of social capital on destination
marketing organisations'(DMOs) technology adoption, especially Web 2.0. In other words …

Relational benefits, value, and satisfaction in the relationships between service companies

ME Ruiz-Molina, I Gil-Saura… - Journal of Relationship …, 2015 - Taylor & Francis
In the context of relationship marketing, it is of great importance for a company to identify
elements that contribute most to value creation and thus to customer satisfaction. Among the …