Purpose The purpose of this paper is to address a long-standing gap in current research on
intercultural service encounters, by exploring the direct and indirect roles of four personal …

Values are widely labelled as “principles” as well as “motivators”'that influence our lives.
Given their importance in everything we do, including our work, we advocate recognizing …

Understanding how consumers choose between different products and services is a crucial
part of professional marketing. Targeting brands at the consumers most likely to be …

Recent research examining the explanations given by the public (ie lay beliefs) for autism
spectrum disorder often reveals a reasonably accurate understanding of the biogenetic …

Researchers in cross-cultural pedagogy often invoke the work of Hofstede (1980; 1986) and
Hofstede, Hofstede, and Minkov (2010) to explain variation in classroom behavioral norms …

The economic miracle of the Chinese Diaspora in Southeast Asia has been attributed to
their unique economic culture forged from Confucian thought and the emigration …

The Changing Organization provides a multidisciplinary approach for studying the
management of change under conditions of complexity. Single-discipline approaches …

Purpose This paper aims to examine the influence of future and past negative time
perspectives on job satisfaction and organizational commitment. The effect of national …

There has always been a serious concern about students' academic performance in schools
and institutions of higher learning. Mostly, it has been seen in terms of lack of motivation …

Flexibility is often proposed as a valuable capability to cope with uncertainty and change.
However, there is no consensus about what constitutes flexibility across the literature. A …