Restaurant quality and customer satisfaction

BMA Almohaimmeed - International review of Management and …, 2017 - dergipark.org.tr
This study aimed to explore the impact of restaurant quality on customer satisfaction.
Restaurant quality was measured using 11 dimensions related to halal, food, hygiene, menu …

The influence of service quality and store atmosphere on customer satisfaction

M Miswanto, YR Angelia - Jurnal Manajemen …, 2017 - jurnalmanajemen.petra.ac.id
This research examines the influence of service quality (tangibles, reliability,
responsiveness, assurance, and empathy) and store atmosphere on customer satisfaction …

Influence of customer focused mission statement on customer satisfaction

C Esogwa Nwachukwu, P Žufan - … Universitatis Agriculturae et …, 2017 - repozitar.mendelu.cz
The purpose of this study is to examine the influence of customer-focused mission
statements on customer satisfaction in selected cell phone manufacturing companies in the …

The delivery of service quality to increase customer repurchase behaviour and customer satisfaction at fast food outlets in central johannesburg, South Africa

S Akilimalissiga, N Sukdeo… - 2017 IEEE International …, 2017 - ieeexplore.ieee.org
The purpose of this paper is to determine the satisfaction level and repurchase behaviour of
customers from fast food outlets (FFO), with regard to the five service quality dimensions …

[PDF][PDF] Customer retention and services marketing strategies adopted by selected fast food restaurants in Awka: Anambra State–Nigeria

IA Ugonna, VO Okolo, CO Obikeze… - … Journal of Business …, 2017 - researchgate.net
This study was geared towards discovering the relationship between two variables:
marketing strategies, using the 7Ps of the marketing mix, and retention of customers who …

Analisis faktor-faktor yang mempengaruhi kepuasan nasabah pt. bri syariah kc tangerang daan mogot dengan menggunakan metode costumer satisfaction index (csi) …

MAD Kamal - 2017 - repository.uinjkt.ac.id
This study aims to analyze the factors that affect customer satisfaction Bank Rakyat
Indonesia Syariah Branch Office Tangerang Daan Mogot. This study uses questionnaire as …

[PDF][PDF] Customer Satisfaction of Fast Food in Thanjavur

K Leelavathy - IJRAR-International Journal of Research and Analytical …, 2017 - ijrar.com
The aim of the research was to examine the level of satisfaction as perceived by the
customers of Fast food in Thanjavur and its effect of their satisfaction. Customer satisfaction …

Pengaruh Kepercayaan dan Kepuasan Terhadap Loyalitas Nasabah Mitra Beasiswa AJB Bumiputera 1912 Cabang Kota Pariaman

Y Wardi, HA Mesta, I Rahmayeni - Jurnal Kajian Manajemen …, 2017 - ejournal.unp.ac.id
This research is aimto analyze the influence of trust and satisfaction on customer loyalty of
Mitra Beasiswa AJB Bumiputera 1912 of Pariaman. The population in this research is the …

[PDF][PDF] Review on price, service quality and customer loyalty in fast food restaurant

H Mohammed Shaed, NA Zulkefli, N Ngali… - Journal of Tourism …, 2017 - fhtm.uitm.edu.my
The purpose of this paper is to provide a review on customer loyalty, specifically on price
and service quality in the fast food restaurants. Customer loyalty is one of the essential …

[PDF][PDF] HUBUNGAN ANTARA LINGKUNGAN FISIK (SERVICESCAPE) DAN PERSEPSI HARGA DENGAN KEPUASAN PELANGGAN ROPISBAK GHIFARI JALAN …

A SUMARLIN - 2017 - repository.unj.ac.id
ABSTRAK AZIZ SUMARLIN, Hubungan antara Lingkungan Fisik dan Persepsi Harga
dengan Kepuasan Pelanggan Ropisbak Ghifari pada Mahasiswa Fakultas Ekonomi di …