Organizational consequences of emotional labour in mangenent

[PDF] tandfonline.com

Positive psychological capital and emotional labor: A study in educational organizations

R Tosten, M Toprak - Cogent Education, 2017 - Taylor & Francis
This study aims to explore the effects of teachers' psychological capital competencies on
their emotional labor competencies based on their perceptions. It follows a quantitative …
被引用次数：71 相关文章 所有 6 个版本
[PDF] tamn-ng.org

Workers' Emotional Labour and Service Delivery of Leisure Based Firms in Port Harcourt

CA Eketu - Nigerian Academy of Management Journal, 2017 - namj.tamn-ng.org
This study examines the correlation between emotional labour management and quality
service delivery effectiveness in the tourism and hospitality industry in Port Harcourt. The …
被引用次数：1 相关文章

[引用][C] Basketbol antrenörlerinin duygusal emek davranışları ile iletişim becerilerinin incelenmesi

Ö Cengiz - 2017 - Sağlık Bilimleri Enstitüsü
被引用次数：1 相关文章 所有 3 个版本

[引用][C] Duygusal Emek ve Örgütsel Bağlılık Etkileşimi: Banka Çalışanlarında Bir Olgubilim Araştırması

E BAYRAKÇI - Journal of Current Researches on Business and …, 2017
被引用次数：3 相关文章

[引用][C] Emotional Labour, Psychological Contract Breach and Organizational Climate as Predictors of Turnover Intentions

GC Kanu - 2017
被引用次数：2 相关文章