The challenge of communicating reciprocal value promises: Buyer-seller value proposition disparity in professional services

J Baumann, K Le Meunier-FitzHugh… - Industrial Marketing …, 2017 - Elsevier
This study explores the communication of reciprocal value propositions in buyer-seller
interaction and examines whether each party's value proposition is congruent with the value …

Buyer versus salesperson expectations for an initial B2B sales meeting

TA Kaski, P Hautamaki, EB Pullins… - Journal of business & …, 2017 - emerald.com
Purpose The purpose of this paper to explore the value creation expectations of salespeople
and buyers for initial sales meetings and to investigate how such expectations align …

[图书][B] Customer loyalty and supply chain management: Business-to-business customer loyalty analysis

I Russo, I Confente - 2017 - taylorfrancis.com
Many business-to-business (B2B) managers think that customers act rationally and base
decisions mostly on price, customer loyalty isn't considered. Companies outsource various …

A little help from my friends: how purchasing gains influence in complex business-to-business services: the case of legal

WL Tate, LM Ellram, U Schmelzle - Journal of Business & Industrial …, 2017 - emerald.com
Purpose The purpose of this research is to develop an understanding of how purchasing
can become meaningfully involved in complex business-to-business service purchases …

Leveraging elements to small business strategic networks: the perception of business partners

D Battaglia, C Pohlmann, JB Moura… - International …, 2017 - inderscienceonline.com
This study aims to identify the elements that leverage the competitiveness of small business
strategic networks (SBSNs) and to analyse how these elements are regarded by the …

[图书][B] Optimierung erfolgskritischer Lieferantenstrukturen auf Basis beziehungswertorientierter Sourcing-Strategien

C Heinecke - 2017 - books.google.com
Christoph Heinecke stellt eine umfangreiche Analyse zur Bewertung von
Geschäftsbeziehungen vor, welche vielfach aufgrund unzureichender Evaluation ein hohes …

Examining the performance of coffee supply chains in Central Vietnam: An Exploratory Study

DTV Hoang - 2017 - espace.curtin.edu.au
This study examines the performance of Vietnam coffee supply chains and the constraints to
facilitate a sustainable coffee industry. An exploratory study was conducted in the Central …

Servitisation in value creating relationships: Views from headquarters, subsidiaries and customers

T Leposky - 2017 - osuva.uwasa.fi
International manufacturing companies are increasingly adding services to their portfolios or
trying to become more service-oriented in their customer relationships in a bid to create …

[PDF][PDF] Comparing the worldviews of marketing and sustainability.

JA Kemper - 2017 - ir.canterbury.ac.nz
Sustainability has entered the vernacular of many disciplines and marketing seems to be no
exception. However, the construct, both within and outside marketing, is still contested …

An investigation into the ICT vendor–value added reseller partnership satisfaction in South Africa

I Hassa, M Tanner - The Electronic Journal of Information …, 2017 - Wiley Online Library
The study was conducted to explore the perceived factors that contribute to relationship
satisfaction between Vendors and Value‐added Resellers (VARs) within Information and …