While existing research has shown the importance of the three interrelated domains of the
wider policy, the school and home/community environments in the development of quality …

Purpose This study aims to find evidence of the HEdPERF scale use for measuring the
perceived service quality from the perspective of students in higher education institutions …

This paper presents a developed higher education quality assessment model (HEQAM) that
can be applied for enhancement of university services. This is because there is no universal …

Purpose The purpose of this paper is to determine the main total quality management (TQM)
elements adopted and the respective results achieved by higher education institutions …

Evaluating higher education teaching performance is complex as it involves consideration of
both objective and subjective criteria. The student evaluation of teaching (SET) is used to …

This paper is a review which presents a summary of 52 studies from 2006 to 2016 in Quality
Management (QM) within Higher Education Institutes (HEIs). The aim of this paper is to …

Students' beliefs about the nature of knowledge and knowing frame how they interpret their
educational experience and their approaches to, and perspectives on, learning, teaching …

The purpose of this paper is to provide an overview of existing research and present a
holistic understanding of quality in higher education. This literature review builds on major …

With the rapid growth of e-learning around the globe, it is becoming increasingly important to
assess the perceived e-learning quality and its impact on learners' satisfaction. Although e …

Purpose The purpose of this paper is to identify, through empirical analysis, the factors
affecting, and expectations of, postgraduate students in their choice of postgraduate …