Incomplete by Design. A study of a design-in-use approach to systems implementation
M Hertzum - Scandinavian Journal of Information Systems, 2017 - aisel.aisnet.org
In complex work settings the design of a system, including the associated work practices,
must be completed in use to derive full benefit from the system. We investigate the …
must be completed in use to derive full benefit from the system. We investigate the …
[PDF][PDF] Integrated Organization and Technology Development (OTD): a critical evaluation
The domain of work has developed a myriad of social practices which are often shaped by
ICT infrastructures. The introduction of additional IT artefacts, of course, affects these …
ICT infrastructures. The introduction of additional IT artefacts, of course, affects these …