Challenges to the successful implementation of social media in a South African municipality

I Fashoro, L Barnard - Proceedings of the South African Institute of …, 2017 - dl.acm.org
Social Media has been embraced by government agencies around the world as a tool to
transform interaction with citizens and enhance public participation. The selected …

Social media adoption in local governments. The case of Poland

A Pawlicz, R Kubicki - European Journal of Service Management, 2017 - ceeol.com
The use of social media is gradually transforming all marketing activities also in the public
sector. Social media in public administration constitutes also a research area for numerous …