More and more academic studies and practitioner reports claim that human work is
increasingly disrupted or even determined by information and communication technology …

This paper examines the complex relationship between competition and cooperation in
boardgame play. We understand boardgaming as distributed cognition, where people work …

Highlights•Design methods are used in practice to provide understanding and
argumentation in unfamiliar design domains.•Practice generated methods are developed …

Empirical studies attempting to open the 'black box'of the practice of operational research
(OR) are beginning to appear in the literature, particularly within the area known as …

In this article, we examine the fundamental and taken-for-granted infrastructures that make
tech entrepreneurship possible. We report from a longitudinal ethnographic study of tech …

Background: Patients commonly transition between health care settings, requiring care
providers to transfer medication utilization information. Yet, information sharing about …

This paper investigates the collaborative practices and computational artifacts that welfare
workers use in a public welfare agency. Specifically, the paper focuses on caseworkers' …

The author promotes agent-oriented models to identify, represent, and evaluate high-level
abstractions of digital media design projects. The models include emotional goals, in …

We describe the design of a novel mobile phone-based application for loan management in
a resource-constrained setting. In this setting, a social enterprise manages auto-rickshaw …

Methods for data collection in research and design of digital technologies seem similar, but
lead to different results. In this paper we suggest a conceptual framework for characterising …