Esta investigación proporciona una minuciosa revisión bibliográfica sobre los conceptos y
dimensiones de la satisfacción del cliente y su incidencia en restaurantes de comida rápida …

Due to risingimportance of the human resource management and total quality management
practices to develop a competitive advantage and raise the ability to compete in the market …

Berdasarkan hasil penelitian perbandingan kualitas pelayanan bank konvensional dan
bank syariah dinyatakan bahwa terdapat perbedaan atara nilai rata-rata kualitas pelayanan …

This study aims to determine the effect of brand image, product quality and price on
customer loyalty through customer satisfaction products at Rabbani outlet Kota Sukabumi …

In this globalized competitive environment, organizations must be more proactive in
providing customer satisfaction and provide their customers with the “Wow” factor keeping in …

The problems in this research are 1) whether consumer satisfaction has an effect on
consumer's trust, 2) whether consumer's satisfaction influences by word of mouth, and 3) …

This research uses a quantitative approach using numbers, starting from data collection,
data interpretation, and discussion of the results of the analysis. This type of research is …

Customer is known as an individual that purchased the goods or services that produced by
an organization. Thus, attracting customers become a primary goal for the company …

Dunia perbankan berkembang pesat dalam persaingan, menyebabkan banyak strategi
dilakukan perusahaan dalam mempertahankan nasabahnya termasuk membangun …

Tujuan penelitian ini adalah untuk mengetahui faktor kepuasan dan faktor ketidakpuasan
konsumen pada restoran dengan konsep Korean Barbecue di Jakarta berdasarkan Zomato …