[PDF][PDF] A methodology for the modular structure planning of product-service systems
H Li, X Wen, H Wang, G Luo, S Evans - Mathematical Biosciences …, 2019 - aimspress.com
Product-service system (PSS) is an important way of the transformation and upgrading of
modern manufacturing industry, it is also one of core development trends of intelligent …
modern manufacturing industry, it is also one of core development trends of intelligent …
Modularity canvas–a framework for visualizing potentials of service modularity
J Poeppelbuss, A Lubarski - 2019 - aisel.aisnet.org
Service modularity has been proposed as a possible solution to the dilemma between the
customer-driven thirst for individualization and the standardization ambitions of service …
customer-driven thirst for individualization and the standardization ambitions of service …
Understanding service modularity-antecedents, processes, and operationalization
A Lubarski - 2019 - media.suub.uni-bremen.de
The concept of service modularity has emerged as a promising solution to achieve a sound
balance between growing customer requirements for individualization and a companya s …
balance between growing customer requirements for individualization and a companya s …
[PDF][PDF] The Dark Side of Sales and Service Digitalization: Do They Amplify the Impact of Coercive Power Use on Relational Conflict in B2B Relationships?
T Stoffer, T Widjaja, N Zacharias - Service Provisions and Business …, 2019 - d-nb.info
Digitalization of sales and service provisions fundamentally change how service providers
and customers interact. In the B2B context, both types of digitalization are accompanied by …
and customers interact. In the B2B context, both types of digitalization are accompanied by …
[PDF][PDF] The Diverging Effect of Digitalization on Perceived Relational Conflict during Service Provisions–An Empirical Comparison of Suppliers and Customers in the …
T Stoffer, T Widjaja, N Zacharias - Service Provisions and Business …, 2019 - d-nb.info
Digital service provision fundamentally changes the way how service suppliers and
customers interact with each other. Therefore, service digitalization has numerous …
customers interact with each other. Therefore, service digitalization has numerous …