A study of 286 supply chain professionals' perception of their customer base was completed
to test the present research assumption that for a wide range of products or services, the …

Dealing with intense competition encourages companies to build strong customer
relationship management to improve customer satisfaction and retention. Extracting …

Integrating Business Management Processes: Volume 2: Support and Assurance Processes
(978-0-367-48548-1) Shelving Guide: Business & Management The backbone of any …

Abstract The paper explores Customer Relationship Management (CRM) as a customer
centric form of managing and retaining customers in the banking industry dovetailing into the …

Abstract The Customer Information Management (CIM) needs to handle, maintain and store
the customer data. To facilitate this objective, the need for an application that takes the …

In a business/company engaged in health both hospitals, clinics, practice requires
something that can entice patients. In order to be comfortable and get facilities that can make …

O presente relatório tem como objetivo expor as atividades realizadas no âmbito do estágio
curricular realizado na empresa Area Casa, integrado no mestrado em Marketing da Escola …

• ABSTRACT A management perspective is important for a small-business owner who
juggles many roles. At times, you focus on giving directions to people and supervising how …

Purpose: The main purpose of this paper is to propose a multi-objective model for assigning
service/product to clustered customers. The main practical objectives of this model from the …

Instituto Politécnico de V iseu Page 1 limite texto Instituto Politécnico de V iseu Escola Superior
de Tecnologia e Gestão de V iseu Page 2 i Page 3 RESUMO O presente relatório tem como …