Purpose The purpose of this paper is to delineate a research agenda to guide future service
research investigating the digital transformation of financial service systems through Fintech …

Manufacturers increasingly look to digitalization to drive service growth. However, success is
far from guaranteed, and many firms focus too much on technology. Adopting a discovery …

Crowdfunding platforms–bringing together entrepreneurs, investors and customers–have
grown rapidly over recent years. Crowdfunding networks are open, multisided markets that …

Abstract This study analyzes Industrial Internet of Things (IIoT) business models in the
machine-to-machine (M2M) context. Thereby, it develops a conceptual framework to …

Research on smart cities has illustrated the use of data analytics, open data, smart sensors
and other data-intensive applications that have significant potential to transform urban …

During the past decades cities may have finally shaped the demand for “smart” and
sustainable innovations calling for deep stakeholders' integration and engagement within …

Research on engagement has shifted to a systemic, rather than a dyadic, view that
considers the engagement of multiple actors in complex business settings. Existing literature …

Blockchain is expected to have a transformational effect on supply chain and logistics due to
its promise to improve the information flow between the supply chain partners. However …

In this paper, we analyze how to orchestrate platform ecosystems in order to ensure the
commercialization of constant flows of innovations. We focus on platform-owners and how …

Although current literature indicates that openness and collaboration are crucial for success
in an innovative servitization solution within interorganisational servitization projects …