This study examines factors influencing the adoption of cashless payment in Malaysia using
a well-established unified theory of adoption and use of technology, UTAUT2. A total of 301 …

Purpose In this work, the author verified the effect of interactivity and social presence on
engagement with bank customers, how much these relationships affect the experience with …

Comparatively, less attention has been paid to the factors that obstruct consumers to use
internet banking. Therefore, this study aims to analyze the barriers in the adoption of Internet …

Purpose The purpose of this paper develops a conceptual model of social influence for
Internet banking adoption (IBA) using social networking platforms (SNPs). It identifies the …

Online shopping has become increasingly popular in the past two decades. Yet, despite its
popularity, the use of online stores on the African continent pales in comparison to other …

Purpose Designers of mobile applications have long understood the importance of users'
preferences in making the user experience easier, convenient and therefore valuable. The …

Purpose The main objective of this study is to expand the technology acceptance model
(TAM) by examining the factors affecting the adoption of mobile banking services by the …

Indonesia has enormous potential for zakat, but the results of collecting zakat are still far
from the existing potential. OPZ has made various ways to increase the collection of zakat …

This study measures the influence of fear of financial loss (FOFL), fear of reputational
damage (FORD), with the mediating effect of online security and privacy concern (OSPCON) …

The digitalization of technologies for the functioning of the country's economy, in particular
banking institutions, has made a significant impetus to accelerate their development. It is …