Impact of content characteristics and emotion on behavioral engagement in social media: literature review and research agenda

M Schreiner, T Fischer, R Riedl - Electronic Commerce Research, 2021 - Springer
We present a review of N= 45 studies, which deals with the effect of characteristics of social
media content (eg, topic or length) on behavioral engagement. In addition, we reviewed the …

How to engage consumers through effective social media use—Guidelines for consumer goods companies from an emerging market

G Aydin, N Uray, G Silahtaroglu - Journal of theoretical and applied …, 2021 - mdpi.com
This study aims to establish actionable guidelines and provide strategic insights as a means
of increasing the social media effectiveness of consumer brands. Post-related factors in …

The role of customer engagement in cultivating relationships with automotive Facebook brand pages

TM de Silva - Online Information Review, 2021 - emerald.com
Purpose The study aims to provide a theoretical framework of how information,
entertainment and social interaction value associated with automotive Facebook brand …

Association rules analysis between brand post characteristics and consumer engagement on social media

Z Zhao, Y Liu, J Wang, B Wang, Y Guo - Engineering Economics, 2021 - inzeko.ktu.lt
Brands are increasingly using social media to create and manage posts to initiate and
maintain consumer engagement. Based on the theory of consumer engagement, a …

Human Factors in Social Media

Q Gao, Y Chen - Handbook of Human Factors and Ergonomics, 2021 - Wiley Online Library
This chapter begins with social media by discussing definitions and typologies of social
media, followed by the introduction of major features that characterize various types of social …