Artificial Intelligence (AI) are a wide-ranging set of technologies that promise several
advantages for organizations in terms off added business value. Over the past few years …

Conversational agents are systems with human‐like features that can be deployed in
service settings and are fast emerging as the future of online commerce. Considering the …

Kecerdasan buatan adalah suatu sistem yang dikembangkan dan mampu berinovasi dalam
bidang studi yang dimodelkan baik pada mesin maupun komputer yang dapat memiliki …

In the emerging literature on artificial intelligence (AI) and other disruptive technologies, the
importance of technological assimilation has been recognized for high operational and …

The data-centric revolution generally celebrates the proliferation of business analytics and
AI in exploiting firm's potential and success. However, there is a lack of research on how the …

The extant literature has outlined the significance of collaborative intelligence stemming
from effective partnership between artificial intelligence (AI) systems and human workers to …

Purpose This paper aims to explore employee perceptions of companies engaged in
services and banking of the role of change leadership on the application of artificial …

The forces of digital transformation have delivered significant benefits like sustainable
development and economic growth in a range of early adopter industries such as retail and …

Given innovation's chaotic nature, organizations struggle to make decisions when managing
innovation. Both academics and practitioners hope artificial intelligence can solve this …

Purpose This study defines a three-angled research plan to intensify the knowledge and
development undergoing in the retail sector. It proposes a theoretical framework of the …