[HTML][HTML] Information Technology–Supported value Co-Creation and Co-Destruction via social interaction and resource integration in service systems
M Li, T Tuunanen - The journal of strategic information systems, 2022 - Elsevier
The paper develops a conceptual framework to study the constructs of information
technology (IT)-supported value co-creation and co-destruction through shared processes of …
technology (IT)-supported value co-creation and co-destruction through shared processes of …
How smart should a service robot be?
Service robots are taking over the frontline. They can possess three types of artificial
intelligence (AI): mechanical, thinking, and feeling AI. Although these intelligences …
intelligence (AI): mechanical, thinking, and feeling AI. Although these intelligences …
Cognitive technologies and artificial intelligence in social perception
A Kuzior, A Kwilinski - Management Systems in Production …, 2022 - sciendo.com
Cognitive technologies and artificial intelligence dynamize the development of the modern
world in various spheres. Modern man is not always aware of how often he uses this type of …
world in various spheres. Modern man is not always aware of how often he uses this type of …
[HTML][HTML] Finding the 'nudge'in hypernudge
S Mills - Technology in Society, 2022 - Elsevier
Abstract 'Hypernudge'describes a group of phenomena which occur at the intersection of
behavioural science and computer science, and law. The term been increasingly used in the …
behavioural science and computer science, and law. The term been increasingly used in the …
[HTML][HTML] Boundary work in value co-creation practices: the mediating role of cognitive assistants
Purpose How to improve healthcare for the ageing population is attracting academia
attention. Emerging technologies (ie robots and intelligent agents) look relevant. This paper …
attention. Emerging technologies (ie robots and intelligent agents) look relevant. This paper …
[HTML][HTML] From “human-to-human” to “human-to-non-human”–influence factors of artificial intelligence-enabled consumer value co-creation behavior
H Wen, L Zhang, A Sheng, M Li, B Guo - Frontiers in psychology, 2022 - frontiersin.org
The emergence of artificial intelligence (AI) has changed traditional methods of value co-
creation. Diverging from traditional methods, this study discusses the influencing factors of AI …
creation. Diverging from traditional methods, this study discusses the influencing factors of AI …
[HTML][HTML] Overcoming clinician technophobia: what we learned from our mass exposure to telehealth during the COVID-19 pandemic
Mental health clinicians have migrated to telehealth during the COVID-19 pandemic and
have reported their use of telehealth may be permanent. Understanding how stakeholders …
have reported their use of telehealth may be permanent. Understanding how stakeholders …
A smart tech lever to augment caregivers' touch and foster vulnerable patient engagement and well-being
Purpose Some population groups face precarious health, reflecting their vulnerability, in
terms of lack of agency or control. Smart technologies promise to transform people's lives …
terms of lack of agency or control. Smart technologies promise to transform people's lives …
How Artificial Intelligence enhances human learning abilities: opportunities in the fight against Covid-19
This paper widens the focus on how artificial intelligence (AI) can foster the learning abilities
of human actors, adopting a wider view with respect to a strict focus on tasks and activities …
of human actors, adopting a wider view with respect to a strict focus on tasks and activities …
Smart technologies in service provision and experience
Abstract Service technologies have evolved rapidly in the last 20 years, concretely affecting
service practices. The spread of smartphones, tablets, and smart objects has contributed to …
service practices. The spread of smartphones, tablets, and smart objects has contributed to …