Augmented reality in retail: a systematic review of research foci and future research agenda

R Chen, P Perry, R Boardman… - International Journal of …, 2022 - emerald.com
Purpose This paper synthesises peer-reviewed published journal articles on augmented
reality in retail settings to ascertain the current foci of academic research in this nascent area …

A review of sensory imagery for consumer psychology

RS Elder, A Krishna - Journal of Consumer Psychology, 2022 - Wiley Online Library
This review of mental imagery research has the core objective of fostering more research on
the topic of sensory imagery. The review is organized around a conceptual framework …

[HTML][HTML] What is XR? Towards a framework for augmented and virtual reality

PA Rauschnabel, R Felix, C Hinsch, H Shahab… - Computers in human …, 2022 - Elsevier
Abstract Augmented Reality (AR), Virtual Reality (VR), Mixed Reality, and Extended Reality
(often–misleadingly–abbreviated as XR) are commonly used terms to describe how …

A framework for collaborative artificial intelligence in marketing

MH Huang, RT Rust - Journal of Retailing, 2022 - Elsevier
We develop a conceptual framework for collaborative artificial intelligence (AI) in marketing,
providing systematic guidance for how human marketers and consumers can team up with …

Journey of customers in this digital era: Understanding the role of artificial intelligence technologies in user engagement and conversion

S Bag, G Srivastava, MMA Bashir, S Kumari… - Benchmarking: An …, 2022 - emerald.com
Purpose The first research objective is to understand the role of digital [artificial intelligence
(AI)] technologies on user engagement and conversion that has resulted in high online …

The effect of sensory marketing factors on customer loyalty during Covid 19: Exploring the mediating role of customer satisfaction

A Aljumah, M Nuseir, G Refae - International Journal of Data …, 2022 - m.growingscience.com
The loyalty of the customers is very important for the survival of the organizations. Therefore,
the prime objective of the present study was to examine the effect of sensory factors namely …

How to strategically choose or combine augmented and virtual reality for improved online experiential retailing

T Hilken, M Chylinski, DI Keeling, J Heller… - Psychology & …, 2022 - Wiley Online Library
Despite the promise of augmented reality (AR) and virtual reality (VR) to help experiential
retailers align online and offline experiences, guidance on choosing or combining these …

[HTML][HTML] Virtual technologies in supporting sustainable consumption: From a single-sensory stimulus to a multi-sensory experience

T Laukkanen, N Xi, H Hallikainen, N Ruusunen… - International Journal of …, 2022 - Elsevier
Virtual technologies will change the way we consume in the digital environment in the future.
Such technologies can provide consumers with a multi-sensory experience in contrast to the …

Influence of augmented reality product display on consumers' product attitudes: A product uncertainty reduction perspective

C Sun, Y Fang, M Kong, X Chen, Y Liu - Journal of Retailing and Consumer …, 2022 - Elsevier
In the online retail market, consumers' uncertainty about products caused by the physical
separation between consumers and products has long been an obstacle. In recent years …

Investigating the moderating role of AI-enabled services on flow and awe experience

P Kautish, A Khare - International Journal of Information Management, 2022 - Elsevier
Interactive technology is rapidly transforming the modern e-tail landscape by applying reality-
enhancing technologies, ie, augmented reality, virtual reality, and mixed reality-led sensory …