Transformation of consumer expectations for well-being in hospitality: A systems framework

L Zhang, W Wei, H Yu, A Sharma… - Journal of Hospitality & …, 2023 - journals.sagepub.com
Systemic shifts in consumer preferences and expectations are not new, and can often be
accelerated by major environmental events. Early evidence suggests that the events of 2020 …

A sustainable supply chain for a wellness tourism center considering discount and quality of service

HS Garjan, MM Paydar, A Divsalar - Expert Systems with Applications, 2023 - Elsevier
Nowadays, the most successful and prominent wellness tourism centers are those that,
consider the aspects of sustainable development, while providing memorable services with …

Exploring tourist citizenship behavior in wellness tourism destinations: The role of recovery perception and psychological ownership

Y Yao, G Wang, L Ren, H Qiu - Journal of Hospitality and Tourism …, 2023 - Elsevier
Although tourist citizenship behavior (TCB) has attracted increasing scholarly attention,
wellness tourism has remained relatively underexplored. Therefore, a theoretical framework …

Development and verification of the wellness tourism experience scale

Y Li, Q Deng, F Peng, M He - Journal of Travel Research, 2023 - journals.sagepub.com
Wellness tourism is a significant way to improve physical, psychological, and spiritual
aspects. However, an appropriate scale for measuring the wellness tourism experience in …

Feeling luxe: A topic modeling× emotion detection analysis of luxury hotel experiences

L Wu, W Yang, Y Gao, S Ma - Journal of Hospitality & …, 2023 - journals.sagepub.com
As the luxury market and associated experiential consumption continues to rise, the
hospitality management literature lags somewhat behind practice in examining luxury …

Constructing the transformative wellness service framework: A phenomenological study

B Kim, X Yang - International Journal of Hospitality Management, 2023 - Elsevier
Abstract Transformative Service Research (TSR) advocates shifting the lens on services
from profits to well-being of both employees and customers, which is prominently important …

Empathetic creativity for frontline employees in the age of service robots: conceptualization and scale development

KT Do, H Gip, P Guchait, CY Wang… - Journal of Service …, 2023 - emerald.com
Purpose While robots have increasingly threatened frontline employees'(FLEs) future
employment by taking over more mechanical and analytical intelligence tasks, they are still …

Significant Trends in Asia's Wellness Tourism and Research Agenda: A Systematic Literature Review Analysis

S Tripathi, FB Said - Journal of Tourismology, 2023 - dergipark.org.tr
The research paper focused on the significant trends in the Wellness market, its demands
and motivational factors, and the wellness tourism research agenda and policies that impact …

An Innovative Mobile Application for Wellness Tourism Destination Competitiveness Assessment: The Research and Development Approach

T Phuthong, P Anuntavoranich… - HighTech and …, 2023 - hightechjournal.org
Objectives: This research developed and evaluated the effectiveness of an innovative
mobile application for wellness tourism destination competitiveness and also studied the …

Examining the use of autonomous systems for home health support using a smart mirror

L Dowthwaite, GR Cruz, AR Pena, C Pepper, N Jäger… - Healthcare, 2023 - mdpi.com
The home is becoming a key location for healthcare delivery, including the use of
technology driven by autonomous systems (AS) to monitor and support healthcare plans …