Purpose This study aims to identify the knowledge development and thematic evolvement in
hospitality and tourism technology research, and to suggest potential directions for studies in …

Purpose This study aims to investigate the link between information technology capabilities
(ITC) and organizational performance (OP) in the hospitality industry by focusing on the …

Bypass, which consists of intentionally circumventing a collaborative platform in the final
transaction phase, represents a threat for commission-based platforms. This paper …

Small-and medium-sized enterprises (SMEs), like large corporations, confront new issues
related to business sustainability, which necessitates playing a part in environmental …

We examine factors influencing tourism service experience based on social media
discussions using a lens of adoption, service quality, and attribution theories. We identified …

Tourism industry is an imperative segment in society, as it provides growth and support in
economy and social life of most of the countries. Digitisation has become imperative part of …

The unprecedented global health crisis caused by COVID-19 is undoubtedly having a major
impact on international tourism for two reasons. While the imposed travel restrictions have …

The booming development of the digital economy is not only greatly affecting the
establishment of a modernized industrial system but also contributing to tourism innovation …

Despite the fact that using social media for arranging trips is becoming increasingly
important, community-based tourism (CBT) of Malaysian rural homestay operators still …

An overwhelming amount of studies has investigated tourism as a driver of growth and there
is a wide consensus on a positive relationship (tourism-led growth hypothesis). However …