Purpose The coronavirus (COVID-19) pandemic has led to a surge in demand for health-
care facilities, medicines, vaccines and other health-care items. The purpose of this study is …

Purpose This study investigates the overall publications of The TQM Journal since its
inception with an aim to identify the trending topics and emerging trends …

Purpose The use of quality management (QM) to achieve the United Nations Sustainable
Development Goals (UNSDGs) is a topic of growing interest in academia and industry. The …

Purpose This paper aims to unearth the essential components of Six Sigma for successful
deployment and sustainment of service quality in four different organizations in the United …

This exploratory study investigates daily management (DM), a common phenomenon in
healthcare and other organisations that embrace lean philosophy. Although some sources …

Purpose The integration of Lean Six Sigma (LSS) and Industry 4.0 (I4. 0) is in the nascent
stage and promises to achieve new optimums in operational excellence. This study aims to …

Purpose Design science research (DSR) is a structured approach for solving complex ill-
structured problems in organizations through the development of an artefact followed by its …

Purpose While Six Sigma (SS) has been deployed effectively in Indian manufacturing and
service sectors as a process improvement methodology, the implementation of Design for …

The textile industry represents one of the most important economic links worldwide due to its
essential generation of direct and indirect jobs, its contribution to the economy, and its ability …

Purpose: This study presents a conceptual framework that brings together top management
commitment (TMC) and Training & education that can help the organizations to achieve a …