A review of subjective scales measuring the user experience of voice assistants
LID Faruk, MD Babakerkhell, P Mongkolnam… - IEEE …, 2024 - ieeexplore.ieee.org
The use of Voice Assistants (VA) in both commercial and personal contexts has experienced
significant growth, emphasizing the importance of assessing their user experience (UX) for …
significant growth, emphasizing the importance of assessing their user experience (UX) for …
Introducing CASUX: A Standardized Scale for Measuring the User Experience of Artificial Intelligence Based Conversational Agents
LID Faruk, D Pal, S Funilkul, T Perumal… - … Journal of Human …, 2024 - Taylor & Francis
Conversational agents are growing in popularity, and as such they must provide a good user
experience and meet the needs of the users. Yet, how to measure the user experience in the …
experience and meet the needs of the users. Yet, how to measure the user experience in the …
When Young Scholars Cooperate with LLMs in Academic Tasks: The Influence of Individual Differences and Task Complexities
As a novel AI-powered conversational system, large language models (LLMs) have the
potential to be used in various applications. Recent advances in LLMs like ChatGPT have …
potential to be used in various applications. Recent advances in LLMs like ChatGPT have …
What Do We Know About Usability Evaluation for Chatbots?: A Systematic Mapping Study
LV Carvalho, PHD Valle, BR Leifheit… - Proceedings of the 20th …, 2024 - dl.acm.org
Context: Given the current scenario of technological advances, it is undeniable that the
software industry is increasingly investing in designing, developing, and evaluating text …
software industry is increasingly investing in designing, developing, and evaluating text …