Purpose This study is a systematic review of mobile banking services. Its main objective is to
provide a state-of-the-art review of this particular growing type of services. It inventories and …

With a sample of 366 Scopus-indexed publications, we use the bibliometric and content
analysis method to present the publication trends in the FinTech literature in banking and …

Purpose The purpose of this study is to investigate the relationships that influence the value
co-creation process and lead to consumer comfort with artificial intelligence (AI) and mobile …

Mobile banking (MB) is one of the most recent innovations for financial sectors which could
have practical value to both users and banks. This study aims to explore the dimensions …

The Malaysian market consists of a large consumer-base carrying mobile phones. However,
the adoption and proliferation of mobile (m-) payments remain dismal. Evidence from the …

As concepts and technology evolve, the sharing economy changes not only business
management methods but also lifestyle, leisure, tourism and hospitality consumption. This …

This study predicts factors affecting the tendency to use financial technology (Fintech)
services post-COVID-19 lockdown as a new normal behavior. Fintech services have …

The retail sector has gone through major changes over the past three decades. These
changes have been made possible by advances in information and communications …

Extant literature on payment methods has focused on comparing cash and credit cards and
emphasized the lower pain of paying (ie, fewer negative consequences) for the latter. This …

The study's aim is to investigate how FinTech users' perceived risk influences their
continuance intention to use FinTech services. The new model, which was based on the …