The effect of customer experience, customer satisfaction and word of mouth intention on customer loyalty: The moderating role of consumer demographics

W Manyanga, C Makanyeza… - Cogent Business & …, 2022 - Taylor & Francis
Customer experience, satisfaction and word-of-mouth intention contribute a crucial part in
enhancing customer loyalty in the banking sector. This study examines the moderators of the …

[PDF][PDF] Explore the relationship between security mechanisms and trust in e-banking: A systematic review

Q Hammouri, T Majali, D Almajali… - Annals of the …, 2021 - annalsofrscb.ro
Explore the Relationship between Security Mechanisms and Trust in E-Banking: A Systematic
Review Page 1 Annals of RSCB, ISSN:1583-6258, Vol. 25, Issue 6, 2021, Pages. 17083-17093 …

An empirical investigation on acceptance of e-wallets in the fintech era in Jordan: Extending UTAUT2 model with perceived trust

Q Hammouri, A Aloqool, B Saleh… - … Journal of Data and …, 2023 - growingscience.com
The increasing popularity of smartphones has led to the rise of e-wallets, which allow users
to store their payment information on their devices and complete financial transactions …

Penggunaan aplikasi mobile banking pada bank konvensional dan bank syariah di Nusa Tenggara Barat: pembuktian model unified theory of acceptance and use of …

T Chaidir, I Ro'is, A Jufri - Elastisitas: Jurnal Ekonomi …, 2021 - elastisitas.unram.ac.id
Beberapa strategi ditempuh perbankan untuk meningkatkan kualitas dan ragam layanan
keuangan, dimana sejumlah bank mengembangkan digital banking secara internal (in …

Attitudes toward implementing E-government in health insurance administration

QM Hammouri, EA Abu-Shanab… - International Journal of …, 2021 - igi-global.com
Health insurance administration (HIA), a governmental institution that provides health
insurance services for citizens in Jordan, is investing in an electronic health insurance …

Technology-enabled personalization for mobile banking services: Literature review and theoretical framework

M Khemiri, R Jallouli - Journal of Telecommunications and the …, 2022 - search.informit.org
New technologies are giving very interesting potential to the personalization of products and
services, in particular of mobile services. The study of the literature shows that technology …

Antecedents of consumers' adoption of electronic commerce in developing countries

D Almajali, Q Hammouri, T Majali… - … Journal of Data and …, 2021 - m.growingscience.com
The purpose of this study is to look into Jordanian customers' purchasing habits in regard to
electronic commerce. The goal of this research is to investigate the impact of social media …

The impact of social commerce on online purchase intention: The mediation role of trust in social network sites

A Aloqool, M Alsmairat - International Journal of Data and …, 2022 - m.growingscience.com
This research aimed to investigate the impact of social commerce on online purchase
intention. The mediation role of trust in social network sites between social commerce and …

Investigating the factors influencing e-banking service adoption during COVID-19 pandemic

RC Chanda, A Vafaei-Zadeh… - … of Productivity and …, 2024 - inderscienceonline.com
This study aims to investigate the factors that impact e-banking services adoption during the
COVID-19 pandemic. Results verify that e-service quality, perceived usefulness of …

[PDF][PDF] The Impact of Self-Efficacy, Mobility, and Benefits Awareness on adoption of mobile banking applications in Jordan

H Ahmad, H Rami, A Maram, H Raed… - Central European …, 2022 - scholar.archive.org
In addition to the pressure brought on by the rapid development of computer technology, the
world faces a pandemic caused by covid-19. Digital applications and technologies, such as …