Impact of content characteristics and emotion on behavioral engagement in social media: literature review and research agenda

M Schreiner, T Fischer, R Riedl - Electronic Commerce Research, 2021 - Springer
We present a review of N= 45 studies, which deals with the effect of characteristics of social
media content (eg, topic or length) on behavioral engagement. In addition, we reviewed the …

Proposing to your fans: Which brand post characteristics drive consumer engagement activities on social media brand pages?

CD Schultz - Electronic Commerce Research and Applications, 2017 - Elsevier
Directly engaging consumers with brand messages (posts) is one advantage of social
networking sites. Using consumer engagement as a theoretical framework, the current study …

How to engage consumers through effective social media use—Guidelines for consumer goods companies from an emerging market

G Aydin, N Uray, G Silahtaroglu - Journal of theoretical and applied …, 2021 - mdpi.com
This study aims to establish actionable guidelines and provide strategic insights as a means
of increasing the social media effectiveness of consumer brands. Post-related factors in …

Humanize your business. The role of personal reputation in the sharing economy

AG Mauri, R Minazzi, M Nieto-García… - International Journal of …, 2018 - Elsevier
Drawing on the services marketing and sharing economy literature, the study identifies the
leading reputational attributes that boost popularity in sharing economy platforms. As …

Mining government tweets to identify and predict citizens engagement

N Siyam, O Alqaryouti, S Abdallah - Technology in Society, 2020 - Elsevier
The rise of social media offered new channels of communication between a government and
its citizens. The social media channels are interactive, inclusive, low-cost, and …

Politicians' use of Facebook during elections: Use of emotionally-based discourse, personalization, social media engagement and vividness

J Bronstein, N Aharony, J Bar-Ilan - Aslib Journal of Information …, 2018 - emerald.com
Purpose The purpose of this paper is to understand the use of Facebook by Israeli party
leaders during an election period by examining four elements: the type of Aristotelian …

Mirroring digital content marketing framework: capturing providers' perspectives through stimuli assessment and behavioural engagement response

J Filipovic, M Arslanagic-Kalajdzic - European Journal of Marketing, 2023 - emerald.com
Purpose This study aims to propose a novel mirroring digital content marketing (MDCM)
framework that extends the current consumer-based digital content marketing (DCM) …

Discovering emerging research topics for brand personality: A bibliometric analysis

JS Lara-Rodríguez, C Rojas-Contreras… - Australasian …, 2019 - journals.sagepub.com
This article details an eclectic bibliometric method to study brand personality, identifying
theoretical buildings and possible emerging research topics across marketing science fields …

How social media analytics can inform content strategies

N Kordzadeh, DK Young - Journal of Computer Information …, 2022 - Taylor & Francis
Social media has become a strategic tool for businesses and nonprofit organizations to
connect with audiences. However, no comprehensive framework exists to support the …

Impact of humour on firm-initiated social media conversations

J Ge, U Gretzel - Information Technology & Tourism, 2018 - Springer
Customer engagement is seen as a central measure of marketing effectiveness on social
media; yet, very little is known about the factors that drive it. This research focuses on …